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Frequently Asked Questions

My order

A pre-order order is an order for a booklet that has not yet been completed. We always place the pre-orders online at the beginning of the period so that all students do not have to worry about receiving the summary. As we always put quality above everything and strive to ensure that with an AthenaSummary you will pass the exam, it is impossible to issue the booklet on day 1 of the study. Every year we make sure that all booklets are checked and edited according to the new prescribed material. As soon as the booklet is completed, you will always be the first to receive the summary. The expected shipping date can always be found in the product itself.

This depends on when you placed your order and whether the summary is a pre-order or immediately available. If the summary is ordered in the pre-order, it will be shipped as soon as it is completed. The expected shipping date can always be found on the product page. If you have placed an order on a working day before 5 pm, which is immediately available, the order will be shipped the same day. If you placed an order on a working day after 5 pm, the order will be shipped the next day.

Our site automatically sends you an e-mail when the order has been shipped. This is not the order confirmation but a separate email that you will receive once the summary has actually been sent. In this mail you will also find the track and trace of the order.

Orders will be delivered on Tuesdays to Saturdays, PostNL will not deliver on Sundays and Mondays.

Summaries

Our summaries are written by the best students of the faculty. They are guided in their writing by an experienced manager, language checker and content checker.

We always do our best to include the whole subject matter in a summary. However, we want to avoid summaries becoming too big and we make certain choices. Therefore, some topics will be covered more extensively than others. Our summaries are always based on the prescribed material from the University and are updated every year according to the new study guidelines.

The literature summary is written based on all the mandatory literature for your course. The exam guide is created based on what kind of questions you can expect on your exam. This is a step-by-step guide, which contains practice questions and detailed explanations on how to answer an exam question.

Together they are the perfect combination to prepare you for your exam.

As soon as the summary is finished, you will receive an e-mail with a link to your digital summary. Lost this e-mail? Send us an e-mail with your order number to info@athenasummary.nl. We are happy to help you out!

A digital summary cannot be printed.

 

General

We attach great importance to the quality of the summaries. Therefore, we work together with language checkers, content checkers and the best local students. Moreover, we are supported by several student associations, which can be seen as a quality guarantee. Finally, we are often cheaper than the competition and all the material is contained in one clear booklet, the layout of which has been checked by a separate control team.

Unfortunately, that is not possible.

Unfortunately, that is not possible.

Our printer is closed on Saturdays and Sundays. Summaries ordered at the weekend will be dispatched on Monday and delivered on Tuesday. The dispatch email you receive at the weekend is therefore a confirmation that the order has been received by our printer.

We are always open to enterprising students. You can send an e-mail to one of the addresses on our contact page, and we will contact you as soon as possible.

Our summaries are always based on the most recent literature and contain all the prescribed material. Moreover, our summaries are checked by different teams and we do everything to avoid errors and to write down the information as clearly as possible. In addition, the summary is printed in a nice booklet and you can always email us with questions regarding content.

We are always open to enterprising students. You can send an e-mail to one of the addresses on our contact page, and we will contact you as soon as possible.

 

Here to help!

For questions you can always send an email to info@athenasummary.nl

 

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