Article 1 - Definitions
In these terms and conditions, the following terms shall have the following meanings:
  • Entrepreneur/Athena: the natural or legal person who products and / or services (remotely) to consumers, under the trade name AthenaSummary;
  • Consumer: the natural person who is not acting in the exercise of a profession or business and a distance contract with the entrepreneur;
  • Distance contract: an agreement under an organized system for distance selling of products and / or services, up to and including the conclusion of the contract using only one or more means of distance communication;
  • Technique for distance communication: means that can be used for the conclusion of an agreement, without the consumer and trader being in the same place at the same time;
  • Withdrawal period: the period within which the consumer can make use of his right of withdrawal;
  • Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the reflection period;
  • Day: calendar day;
  • Delivery day: every day except Monday, Sunday and similar public holidays;
  • Study product: (book) summary or (lecture) report;
  • Transactoin Duration: a distance contract relating to a series of products and / or services, whose delivery and / or purchase is spread over time;
  • Durable medium: any means that enables the consumer to store information that is addressed to him personally in a way that enables future consultation and unaltered reproduction of the stored information;
  • Service: delivery upon dispatch of study products.
Article 2 - Product and infringement of intellectual property rights
2.1 Ownership of the delivered products shall only pass if the other party has fulfilled all its obligations under the agreement with Athena. However, the risk is transferred to the other party at the time of delivery.

2.2 Athena strives for optimal quality of its products. Athena, its employees and writers or others associated with Athena accept no liability for any errors or consequences, of any kind, resulting from a study product. A study product is an addition to following education, not a substitute.

2.3 Reproduction in whole or in part, including reproduction of the contents of delivered products, in any form whatsoever, is prohibited without prior, written and express consent of Athena.

2.4 Counterparty or third parties must fully and unconditionally respect all intellectual and industrial property rights vested in the delivered products. Failure to respect one or more of the offences referred to in Articles 33 and 34 Copyright Act 1912. Athena will be obliged to file a declaration and determine one or more penalties which will benefit Athena for payment of the authors.

2.5 All supplements and updates of products are only available for the relevant academic year. Athena is not liable for damage caused by the removal of supplements and updates after the end of the academic year.

Article 3 - Prices
3.1 Prices mentioned on the website are inclusive of VAT.

3.2 Price changes and typing errors reserved. No rights can be derived from the information on the websites that Athena manages.

3.3 Athena reserves the right to change prices, especially when required by (legal) regulations.

Article 4 - Orders
4.1 For misunderstandings, mutilations, delays or improper transmission of orders and communications resulting from the use of the Internet or any other means of communication in the traffic between counterparties Athena, or between Athena and third parties, as far as related to the relationship between counterparties and Athena, Athena is not liable, unless there may be intent or gross negligence of Athena.

4.2 Athena reserves the right to refuse delivery to customers in view of doubtful debtors or not serious orders.

4.3 Orders with direct debit that are placed before 14.00 hours, are, subject to exceptions, sent by Athena the same day.

4.4 Athena is authorized to execute orders from third parties.

Article 5 - Delivery
5.1 Without prejudice to its other rights, in case of force majeure Athena has the right to suspend the execution of the order, or terminate the contract without judicial intervention, by informing the other party electronically and without Athena being liable for any compensation. Force majeure is understood to mean any shortcoming that cannot be attributed to Athena, because it is not due to its fault and under the law, legal act or in the legal system apply opinion is not at its expense.

5.2 The stated delivery times are indicative. Exceeding any delivery time does not entitle the other party to compensation, nor does it have the right to cancel the order or dissolve the contract, unless the failure to meet the delivery time for a timely order is such that the other party, deliberately or through gross negligence on the part of Athena, does not receive the products on time. The customer is only entitled in that case to cancel the order or to dissolve the agreement to the extent necessary. If the ordered products 5 (say: five) delivery days after ordering by direct debit are not delivered, the other party is entitled to receive the order again. The other party is reminded of the correct input of personal data.

5.3 The other party must take care of a timely order before one can invoke article 5.2.

5.4 Athena is not liable for incorrect, not or not timely delivered goods by third parties, unless this is due to intent or gross negligence of Athena. We refer to the complaints post service of Article 6 of these General Terms and Conditions.

5.5 Athena is authorized to use third parties for the execution of orders.

Article 6 - Complaints procedure postal service reporting
6.1 The complaints procedure is twofold:
  • Complaint must be placed digitally with Fietskoeriers customer service.
  • Complaints to Athena must be submitted in writing or by electronic mail, with a copy of the complaint to the Fietskoeriers Complaints Service.
6.2 Complaints received by Athena shall be bundled and transferred to Fietskoeriers. Athena shall, however, refrain from any liability under Article 5.4 of these General Terms and Conditions.

6.3 In order to improve this postal service, Athena shall actively endeavour to reduce the number of orders that have not arrived or have arrived incorrectly.

Article 7 - Authorization
7.1 By placing an order with Athena, the other party instructs and authorises Athena, if necessary, to arrange shipment in the name and for the account of the other party.

7.2 Goods shall be delivered to the address at which the other party is registered with Athena. The other party should refer to article 1.4 of these General Terms and Conditions.

Article 8 - Returns
8.1 Upon delivery of the goods, the customer will check whether they are in accordance with his order. If this does not comply with the contract, the other party must notify Athena immediately, in writing or digitally and stating the reasons, at least within 3 days after delivery.

8.2 It is not possible to cancel a processed order, with the exception of the situation described in Article 5.2. In the event of cancellation, the other party shall receive a coupon equal to the value of the cancelled order. This coupon is valid up to one calendar year after delivery to surrender an order on Athena.

8.3 Goods that are sent unsolicited, can be returned at the expense of Athena. Counterparty or third parties should be aware of the correct input of personal data.

Article 9 - Payment and any reminder
9.1 When opting for a direct debit, the other party authorizes Athena to write off the amount related to the order once.

9.2 If direct debit is not possible, for whatever reason, the other party will be informed as soon as possible after discovery by Athena by means of a reminder.

9.3 The reminder shall be made in writing and / or digitally at the address of the other party as the other party has indicated to Athena. The other party should refer to Article 1.4 of these General Terms and Conditions.

9.4 If Athena exhorts the other party to pay, the other party must pay the amount specified in the reminder within 10 (in words: ten) days after the date of reminder and in the manner specified in the reminder.

9.5 If payment within 10 (say: ten) days after the date of the first reminder has not taken place, the other party will again be summoned the amount due within 10 (say: ten) days to pay. In this case, the amount due may be increased by an amount of at least 5 (in words: 5) euros for administrative costs.

9.6 If payment within 14 (say: fourteen) days after the second reminder has not taken place, the other party will be blocked on the order system of Athena.

9.7 If payment by or on behalf of the other party has not taken place within the provisions of Article 9.6, Athena is authorized to transfer its claim to third parties.

9.8 If Athena transfers its claim for collection to third parties, all related costs shall be borne by the other party.

9.9 The payments made by the opposite party after summons are respectively deducted from the costs and principal amount due.

9.10 Blocking of the other party on the order system of Athena will be lifted immediately after payment.

9.11 When choosing to automatically overwrite the amount associated with the order, the order 6 to 8 (say: six to eight) working days after payment to Athena is received the order shipped. If the amount to be paid is not deposited on the account of Athena, the order will not be processed.

Article 10 - Default
If the other party is in default, Athena reserves the right to refuse future orders from this customer. The other party is referred to Article 9 of these General Terms and Conditions.

Article 11 - Additional or different provisions
Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the consumer and must be laid down in writing or in such a way that the consumer can store them in an accessible manner on a durable data carrier.